We offer domestic ground shipping for all our products in the continental US. Orders shipped through ground usually take between 5-7 business days to deliver once processed.
Questions? Check out our FAQ page for more information, connect with us at firstname.lastname@example.org or text us at +1 (650) 394-6611
Returns and Warranty Policy
All POWER REELS are returnable within 30-days from the date of purchase for a refund. A refund of the purchase price (excluding shipping and handling charges) will be applied to the original payment method used during purchase. All shipping charges, both outbound and return, will be at the buyer’s expense. After 30 days, items may not be returned for a refund or exchange.
1 YEAR LIMITED WARRANTY
What does the limited warranty cover and how long does it last?
POWER REELS, LLC Limited Warranty for Commercial or Household purposes.
This limited warranty covers defects in manufacture and materials in your new POWER REELS exercise products purchased through POWER REELS, LLC or an authorized re-seller.
Who does the limited warranty cover and how long does it last?
This limited warranty covers the original purchaser only and lasts for one year (“Warranty Period”), beginning from the purchase date.
What will POWER REELS do?
At its discretion, POWER REELS will repair or replace any defective POWER REELS covered by this limited warranty, or refund the purchase price to the original purchaser.
What does this limited warranty not cover?
The terms of this limited warranty provide the exclusive and sole remedy available to you. This limited warranty is limited as follows:
This limited warranty only applies to authentic POWER REELS exercise products.
Consequential and incidental damages are not recoverable under this limited warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you.
This limited warranty does not cover any problems which result from accident, neglect, modification, impact damage, abuse or misuse of the product, lost merchandise, damage caused to products during shipping, normal wear and tear, indentations, scratches or surface damage, damage from the elements to include such exposure to variations in ambient environmental conditions (including, for example, changes in heat, humidity, or moisture, including water saturation) or product deterioration or variations in color or marking that are ordinarily expected based on ordinary use or develop over time because of natural processes such as exposure to sunlight. Do not leave products outside, as prolonged exposure to sun and rain will degrade them. Damage of this nature is NOT covered under warranty.
The duration of ALL OTHER WARRANTIES, INCLUDING ANY WARRANTY OF MERCHANTABILITY, WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, OR ANY WARRANTIES ALLEGED TO ARISE FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE ARE RESTRICTED TO THE DURATION OF THIS LIMITED WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.