FAQ's

Can I download the workouts?

Yes, all the workouts can be downloaded to your computer or mobile device and played anywhere you want, without the need for an Internet connection.

To download the workouts sign In to your account on powerreels.com and navigate to a workout, then click on "vimeo" on the bottom right.

A new window will open in vimeo. You'll notice a "download" tab towards the bottom - click that to begin the download.

 

Can POWER REELS really build lean muscle?

Yes. A peer-reviewed article by Burd et al (2010)  showed that light resistance with high repetitions completed to fatigue caused similar muscle growth as heavy resistance and low repetitions.  

You can learn more here: http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2918506/ 

How does the resistance work in POWER REELS if they only weigh 2 pounds?

The resistance in POWER REELS comes from our specialized internal springs to provide you with the same resistance through the entire exercise.  At the beginning, middle and full lengthening of any push or pull on the POWER REELS the resistance stays constant.

How is POWER REELS different than using elastic resistance?

At the initial pull on elastic resistance you’ll have light resistance. The further you stretch it, the heavier the resistance. When using elastic bands you’ll have light resistance in the beginning and heavy resistance at the end.

With POWER REELS you have the same resistance at the beginning, middle & end of the motion so you can work the muscle longer and more efficiently.

How is POWER REELS different than using dumbbells? 

With a dumbbell exercise the weight needs to move against gravity. Imagine you are lying on your back holding two dumbbells at your chest and pressing one straight forward like you are throwing a punch – you’ll feel the chest and tricep working to do that. Now stand up and while holding the dumbbells at your chest and press your arm straight out again – you’ll find the chest and tricep didn’t really do much because the body isn’t positioned given the dumbbell needs to work against gravity.

With POWER REELS it doesn’t matter. You could sit, stand, lie down, hang upside down – each time your chest and tricep will be working as you press your arm straight.

What is your return policy?

We offer a 30-day 100% money-back, satisfaction guarantee and a one-year limited replacement warranty in the unlikely event of defects in the product’s materials or manufacturing. Once an order is placed they can’t be cancelled or refunded until you’ve received your shipment. If you are unhappy with your POWER REELS, send it back for an exchange or a refund. It’s that easy.

How long will it take to receive my order?

Ship times vary based on location but typically arrive within 5-7 business days. Please note that all orders take up to 2 days processing time.

I live outside of the United States. Will I have to pay extra fees to receive my product?

All of the prices on our website are listed in US dollars. Additional charges vary by country. Any customs, tariffs, or additional taxes are not included with the shipment cost and are the responsibility of the customer upon delivery.

How do I get service for a return? 

All returned items must be shipped back in “like new” condition and without any damage or signs of wear. Before returning, obtain a Return Merchandise Authorization (RMA) by sending an e-mail to service@powerreels.com. Items must be received within 30 days of the RMA being issued. We recommend returning your items using an insured, traceable shipping method. We are not responsible for items lost or damaged during the return shipping process, nor are we responsible for return postage. Original shipping charges are not refundable. Once your return has been received, inspected and processed, your refund or exchange will be processed immediately. 

If your product is not covered under this limited warranty, it will be sent back to you.  POWER REELS will pay the return shipping costs for all products that are covered under this limited warranty.  Any products sent to POWER REELS without an RMA # will be refused and returned to sender. 

When returning item(s), please include a copy of the packing slip with the Return Merchandise Authorization number (RMA#) and reason for return. Send to: 

POWER REELS

RMA # ___________

2310 homestead Road

Suite C1, #509

Los Altos, CA 94024

Other Questions?

To reach us by phone – US 1-650-394-6611

To reach us by email: service@powerreels.com